Registering a complaint

If you wish to register a complaint, please e-mail or telephone Mr Jerry Wellington.

Email –

Phone – 01872 278588

A summary of our internal complaints handling procedure for the reasonable and prompt handling of complaints is available on request.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at or by contacting them on 0800 023 4 567.